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Professional, friendly and knowledgeable

I had a very good experience with Cupertino Plumbing. I contracted with them through Costco when I needed to have my water tank, which sprang a leak, replaced. The workers who did the work were very friendly and knowledgeable. It was a difficult task, because they had to take out my 75 gallon water tank. I thought they were very professional and did what they could under the circumstances. They did really well even though it took a while because it was a difficult installation. - D.R.

Quick, responsive, professional, and completely satisfied

Cupertino Plumbing came out to relight a pilot light for the water heater. We figured the call would take an hour but he was done within ten minutes. He asked me if there was anything else I wanted him to look at--encouraging to make the most of his time there. He was professional, courteous, and quick. - J.Z.

Fast, efficient and creative

Cupertino Plumbing was the company who responded the quickest when we had an emergency leak in our plumbing. The technician was able to fix the problem the very first time. He was very good.

They were a little on the high end, but they did good work. I would highly recommend them. The job they did was excellent, and they solved the problem. - D.L.


The bathroom sink faucet replacement by Frank was done professionally. He was showed up as scheduled. The faucet looks great! - S.Z.

Responsive and thorough

Cupertino Plumbing was very responsive, very good. They did the water heater after I got frustrated dealing with Sears. Everything turned out fine. They cleaned up everything and it was working fine. Couldn't be happier. - G.J.

Good people with small town care and service.

Cupertino Plumbing does the work and stands behind it: that's the real story. They've done several services for me. They replaced the water line into the house that had a leak in it. This house was built in '56 or '57 and they came out and did the job with no problems. They never had a comeback on it.

We had some other things going on in the back bathroom here. They came in and replaced the shower on/off pull, which had been in the house since we moved in in '66. They did very well. They we had them come out and change the regulator on the house because we weren't getting constant and steady water pressure.

All of the things they have done or have worked on have been fine. We have had no comebacks and no problems. It's probably been fifteen years that we've been using their service. There are two things: First, you have people. When I call on the phone and Carol answers, she knows who I am and she'll get a guy right out.

It's always the same guy who comes. I can sit there and talk to him while he's doing the work. We'll yak back and forth and I'll answer questions. He works like heck, which is why I'm glad I'm not doing the work. He really builds a sweat up working.

The second thing is that it's going to be fixed. Whatever crisis there will be if there is one, I know he will take care of it and get back to me as soon as he gets the part. It's a very dedicated small town crew: a crew you can count on. They'll always take care of you. It's as if you've been living together and bumping into each other around town for a long time.

I grew up in a small town in Ohio and this is just like the local plumber there. I appreciate that I can count on them at any time or any place and they'll take care of me. They're good people and I think they hire good people. - S.D.

Worth the money.

Cupertino Plumbing is not the cheapest out there. They are on the competitive or expensive side. The reason to call them is for their outstanding professionalism, and the fact that they have a lot of people who can be there really soon when you need them. - C.W.

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